Frequently Asked Questions
It is our goal to provide you with and your event with quality products and services. If the following below does not answer your questions or concerns please contact email@example.com.
Dietary Options (Gluten Free, Soy, Non-Diary, Sugar Free, Nut Free, Vegan etc.)
We strive to cater to all dietary needs, but sometimes it may not be possible due to certain restrictions. However, if there is an alternative available, we will provide it, even if it increases the cost of your order. If you have any concerns, please let us know immediately. Our regular menu items do not contain nuts, but we may be able to make an exception. Please note that our kitchen is not nut-free and we cannot guarantee that there will be no traces of nuts.
For questions about specific products, please contact us directly as every product is unique and ingredients may vary.
To ensure that your CakePOPs remain fresh and delicious, it's recommended to store them at room temperature (around 67 degrees) in a cool, dry place. It is important to avoid exposing them to excessive heat before your event. When kept at room temperature, CakePOPs will stay fresh for up to 2 days. If you need to store them for a longer period of time, they can be frozen to extend their freshness.
Commercial Kitchen-License to Operate: Manufactured Food Establishment
POPsux, LLC is a commercial wholesale kitchen that provides retailers with the opportunity to sell and resell its products. The company has obtained license and approval from the Colorado Department of Public Health and Environment, and is fully operational in fulfilling orders.POPsux, LLC operates a commercial wholesale kitchen that is fully licensed and approved by the Colorado Department of Public Health and Environment. The kitchen is specifically designed to provide retailers with the opportunity to offer and resell POPsux, LLC products. The wholesale kitchen is fully functional and capable of fulfilling orders efficiently.
Please note that rush orders placed within 48 hours of pick up or delivery will be subject to a one-time fee of $25. A minimum order of one dozen is required for all rush orders, and they are subject to product availability. Additionally, the cost of shipping and handling will vary based on the destination.